Shipping Policy

RNFMD EXPRESS LLC provides nationwide shipping across the United States for confirmed orders. This Shipping Policy outlines what customers can expect regarding processing times, carriers, and delivery timelines.

1. Order Processing

Orders are processed only after a formal quote has been reviewed and confirmed by the customer. Standard in-stock orders are typically processed within 1–3 business days of confirmation. Custom or large-volume orders may require additional processing time, which will be communicated as part of your quote.

2. Estimated Delivery Times

• Standard Items: 3–7 business days from order confirmation.
• Bulk & Large-Volume Orders: 1–3 weeks, depending on quantity and manufacturer availability.
• Custom Procurement Orders: Timelines vary and will be provided during the quoting process.

3. Shipping Carriers

We work with major national freight and parcel carriers to ensure secure, trackable delivery. The appropriate carrier and shipping method are selected based on order size, weight, and destination.

4. Shipping Costs

Shipping costs are calculated based on order size, weight, destination, and delivery timeline requirements, and will be included in your formal quote prior to order confirmation.

5. Order Tracking

Once your order has shipped, our team will provide tracking information so you can monitor your delivery status.

6. Delivery Delays

While we make every effort to meet estimated delivery timelines, delays may occur due to manufacturer backorders, carrier disruptions, weather events, or other circumstances beyond our control. We will proactively communicate any known delays affecting your order.

7. Damaged or Missing Shipments

Please inspect all shipments upon arrival. If your order arrives damaged or is missing items, contact us within 48 hours at info@rnfmdexpress.com or +1 (312) 217-3030 so we can resolve the issue promptly.

8. Contact Us

For questions about shipping, please contact:
RNFMD EXPRESS LLC
2514 W Devon Ave, Chicago, IL 60659, USA
Phone: +1 (312) 217-3030
Email: info@rnfmdexpress.com