Privacy Policy

Last updated: January 1, 2026

RNFMD EXPRESS LLC ("RNFMD EXPRESS," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at https://www.rnfmdexpress.com (the "Site") or otherwise interact with us, including submitting a Request a Quote form.

1. Information We Collect

We may collect the following categories of information:

  • Contact Information: full name, company name, job title, email address, and phone number.
  • Business Information: product interests, estimated order quantities, and preferred contact method.
  • Message Content: any information you provide in the "Message / Requirements" field of our forms.
  • Technical Information: IP address, browser type, device information, and usage data collected automatically through cookies and similar technologies.

2. How We Use Your Information

  • To respond to quote requests and business inquiries;
  • To prepare and deliver formal price quotes and product information;
  • To communicate about your account, orders, or inquiries;
  • To improve our website, products, and customer service;
  • To comply with legal obligations and protect against fraudulent or unauthorized activity.

3. How We Share Information

We do not sell your personal information. We may share information with trusted service providers who assist us in operating our website, processing quote requests, sending email communications, or providing customer support — all under confidentiality obligations. We may also disclose information if required by law or to protect our legal rights.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure, including secure SMTP transmission for email communications and encrypted database storage.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. For more information, please review our Cookie Policy.

6. Third-Party Services

Our contact forms are protected using Google reCAPTCHA, which is subject to the Google Privacy Policy and Terms of Service. Our contact page also embeds Google Maps to display our office location.

7. Data Retention

We retain quote request and contact information for as long as necessary to fulfill the purposes described in this Policy, maintain business records, and comply with legal obligations.

8. Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, contact us using the details below.

9. Children's Privacy

Our website and services are intended for business and healthcare professional use and are not directed to individuals under the age of 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:
RNFMD EXPRESS LLC
2514 W Devon Ave, Chicago, IL 60659, USA
Phone: +1 (312) 217-3030
Email: info@rnfmdexpress.com